Wednesday, December 4, 2019
Legacy Of Howard Exploring And Extending -Myassignmenthelp.Com
Question: Discuss About The Legacy Of Howard Exploring And Extending? Answer: Introducation The paper mainly focuses on the communication diagnostic tools that are generally utilized in order to identify the personal capability of an individual. I have utilized some of the communication diagnostic tools in order to pre-assess the areas of my personal capability so that I can be able to improve it. The use of diagnostic tool not only improves my personal capability but also assists in enhancing communication effectiveness. Moreover, with the utilization of communication based diagnostic tool, I have improved my communication competencies through appropriate ability as well as knowledge so that I can have proper communicative behaviors. Findings of the tool I have utilized five communication diagnostic tools in order to analyze my communication style across various areas that include active listening, verbal communication, assertiveness perception as well as non-verbal communication. After diagnosing the communication style, I have analyzed the results and the findings of diagnosis are elaborated below: Talking therapy I have utilized the tool of talking therapy for diagnosing my communication style and have found I can easily talk about my thoughts as well as feelings and thus communicating about it generally helps me in working out of something that bothers me. The findings of the tool suggest that sometimes I feel shy about talking about my thoughts to my friends as well as relatives. In context to active listening, the results of the talking therapy suggests that I got interrupted quite easily while listening to others however I dont find any difficulty while communicating in verbal as well non-verbal ways. Strength cards On the other hand, I have identified that by utilizing strength cards I can be able to know about my skills, strengths, weaknesses, evaluation as well as critical writing. The finding of the tool suggests that one my greatest strength is that I can non-verbally communicate quite effectively however sometimes I found obstacles in communicating properly with unknown people. In context to active listening, I have analyzed that I face problem in communicating the same that I have heard as I got easily interrupted while listening. Moreover, assertiveness perception of mine is good. Assertive type questionnaire: I have used this tool in order to diagnosis my communication style. The findings of the tool suggest that presence of proper assertiveness skills is generally helping me in fulfilling my potential of reaching goals. The results suggests that due to assertive way of my verbal as well as non verbal communication I feel connected to others and can be able to resolve the issues as well as challenges that occur in my life. I communicate in a respectful ways towards others so that others do not get hurt due to the way of my communication. In addition to this, the findings of the tool suggests that I clearly state my feelings as well as opinions to other however sometime I face problem in communicating with unknown people for the first time. Moreover, the outcome reflects that due to the presence of assertiveness in me, I value myself, my emotional as well as spiritual requirement and I strongly advocate myself while being respectful to other when I generally communicate. Communication Style Questionnaire The utilization of communication style questionnaire helps in tracking the four basic areas of assertiveness that is present in me while solving standard and demanding communication situations. The findings of the tool generally suggests that I have the ability of standing at my decisions or opinions thus I am not get manipulated by others due to their style of communication. In addition to this, the results reflects that I also have the ability of giving proper feedback with appropriate art of developing as well as establishing proper social relations with people. The findings of the communication style questionnaire suggest that I can easily deal with other with the help of my communication style. The result reflects overall degree of assertiveness that is present in me and I consider it as one of my strengths. The tools showcase that I got interrupted easily while hearing to others and as a result I failed to understand the underlying concepts behind the point of others discussion which generally increases misconception and reduces understanding. Johari Window With the utilization of Johari Window tool, I have found that with the utilization of this tool, one can easily enhance the individuals perception on others. This tool generally helps in reflecting self arena, blind arena, hidden arena as well as unknown arena. In context to self arena, the results reflect that my attitude as well as behavior towards others is good which enhances the open arena and decreases my blind arena. I generally communicate with other through seeking feedback which further assists in reducing my blind arena. The finding suggests that I must feel free to express my feelings to others about my experiences as well as feelings. Moreover the findings of the tool showcases that in hide my qualities as well as capabilities from others and in order to resolve the problems that I face in context to my communication style, I need to select open communication method. Identification of two communication issues that requires development After analyzing the findings of the tools that are generally utilized in order to diagnose the communication style, I have identified that there are two key communication issues which needs development for making my communication style much more effective as well as improved. The issues that I have identified in context to my communication style are generally elaborated below: Problem in communicating with unknown people: The findings of the communication diagnostic tools suggest that I face lot of problem in communicating well with unknown people for the first time. When in communicate for the first time with strangers I feel little bit shy which obstructs me to speak that I want to tell. Due to this, I am not able to talk fluently with the strangers. I want to resolve this issue of mine by utilizing some technique so that I can fluently talk with strangers although its my first meeting with them. I want to improve this style of my communication so that I can be able to handle my problems quite easily. Not able to communicate properly if gets interrupted while hearing: I have analyzed from the findings of the tools that are generally used for diagnosing my communication style is that I can easily get interrupted while hearing to others and as result I face problem in communicating the same that I have heard from others. In spite of this, I have analyzed that when in I got interrupted during conversation with others then I face problem in understanding the opinions as well as thoughts that the other people is trying to convey and as a result due to lack of understanding, misconceptions arises and understanding between me and the people who is communicating decreases. Interruption while hearing may creates lot of problem and as result I want to resolve this issue of mine that I face so that I can communicate well based on what I have heard from others without problem. Reflection of two recent professional interactions In order to provide evidence and for supporting the need for personal communication development, I am reflecting on two recent professional interaction that I had been within the past few months. I am analyzing the interactions from the perspective of two main communication issues that generally requires development. The interactions are generally elaborated below: In the month of November, a friend of mine was ill and therefore she asked me to note down all the important points that will be discussed in the class. However, in the class I sit beside one of the guy who is quite talkative and I was interrupted in the entire session of my class and therefore I face difficulty in hearing that is being discussed in the class. When I met my friend, I am not able to communicate all the sections or important points that are being discussed in the class. I gave her the overview of the points but I failed to provide her the detailed information. This conversation with my friend reflects that I need to resolve the issue that I generally faces due to interruption while hearing. Recently, our college has arranged a brainstorming session for all the students of the college. I have also participated in the brainstorming session. However, while speaking before the unknown faces I feel confused and thus not being able to speak properly on the topic on which I was supposed to express my thoughts or opinion. This interaction of my mine suggests that I feel nervous while speaking before strangers and thus I want to resolve this issue of mine with the help of appropriate technique. I have analyzed that this communication issue of mine requires development in order to resolve it. Literature Review The recent two professional interactions suggest that the problem is in communicating with strangers and communicating back while getting interrupted during hearing. It is quite important to resolve both the communication issues in order to develop as well as improve communication style for communicating properly with other people. In order to resolve the communication issues, various concepts, key models as well as behavior related with communication are demonstrated that assists in acquiring both communication style as well as proper interpersonal skill that is generally needed in order to demonstrate the competence in different areas (Neuliep, 2017). The processes as well as strategies that need to be utilized for resolving the issues are generally elaborated below: Problem in communicating with unknown people Some people generally fears in communicating with strangers and this problem does not allow them to open up their thoughts as well as views in public before the people. However, it is stated by Price et al. (2015), that a great thing generally come out to them who generally wants to risk their rejection and wants to put themselves out there. Therefore, in order to resolve this issue, an empowering mindset is generally required for creating conversation with potentially anyone. There must always be the choice of talking in order to mitigate the fear that is present for communicating with strangers. According to Rosenberg and Chopra (2015), some people opened up and some people remain shutting down but in order to improve the communication style, one needs to interact with others by leaning the tone as well as body language that needs to be utilized by the individual while communicating with strangers. In order to open up and for mitigating the problem, one of the most important steps is to meet with more number of people for creating new opportunities in order to connect with more number of people (Tran, 2016). By utilizing this procedure, one does not remain connected with people but also remain happier as more number of opportunities arrived in order to network with others. It is opined by Jack and Schyns (2015) that people should not expect the outcome while communicating for the first time with the strangers. It is identified that there is a difference between the actual happening as well as perceived outcome and therefore the number of times people think about a worse case, the chances of making it much more increases. While talking or communicating in front of strangers it is very much necessary to avoid thinking what others will think Kourkouta Papathanasiou, 2014). In addition to this, one needs to allow an individual who wants to speak in public. In addition to this, it is very much important to initiate a conversation in order to reduce nervousness before speaking to people (Larson et al., 2014). Approaching someone at first for talking helps in providing confidence with which one can talk fluently before strangers (Lauring Klitmoller, 2015). The conversation that is created must be an open conversation where one can talk about their views as well as thoughts. It is identified that talking with more number of people helps in reducing the problem that people generally face when first approach for talking to the strangers. If they make themselves habituated with talking with anyone they can easily communicate without facing any difficulty which not only improves their power of communication but also helps in providing a positive reflection on the personality of that individual (McCroskey, 2015).Thus, in order to improve the communication style as well as for developing ones personality it is very much necessary to utilize appropriate concepts, key models as well as behavior related with communication which further assists in acquiring both communication style as well as proper interpersonal skill that is generally needed in order to demonstrate the competence in different areas (Patt Weber, 2014). Furthermore, building up confidence is also important in order to communicate effectively in public. Improvements of communication skills are als o necessary as it is considered as one of the key for developing proper social support as well as friendship among people (Savery, 2015). Proper communication skills with confidence does not hinder anyone to speak in public and thus one can effectively communicate in spite they are in the public without any fear. Not able to communicate properly if gets interrupted while hearing According to Neuliep (2017), many of the discussions are generally hindered by interruptions and as a result people who are involved within the discussion generally gets different views. As interruption while hearing creates lot of issues as well as challenges including misconception as well as lack of understanding among people which further creates conflicts. In order to promote effective communication it is quite important to resolve the issues that the person is facing due to interruption and the only way of doing is meditation. It is stated by Herbst et al., (2014) that mediators are generally provided with the summary back to the person in order to speak about the person so that the person can be able to make clarification about any type of misunderstandings that have occurred. It is identified that there are various types of views about summarizing the details that they have heard in order to resolve conflicts between people (Hovland Lumsdaine, 2017). The skills of summarizin g what is heard by an individual is considered as one of the important as well as essential skill that must be grown in order to make the style of communication much more effective as well as improved. It is very much necessary to utilize proper practice so that a listener can be able to listen while the speaker can speak without anxiety and as a result in this way they will need to fend off the interruptions. It also assists in increasing the quality of communication. It is opined by Berland and Berland (2017), that poor skills of listening generally results in ineffective communication which generally have an adverse effect on the productivity of the team, individuals as well as organization. The barriers of poor listening can be solved by adopting proper strategies as well as methods (Bradbury?Jones et al., 2014). It is identified that good conversational skills are assets with the help of which proper professional skills can be achieved. However people who talk more than necessary is considered as a hindrance therefore it is quite important for those people to avoid interrupting in useless talk. It is stated by (Dunn and Andrews (2015) that distraction while listening is considered as an important problem which can be resolved by maintaining an eye contact with the person in order to face the person while speaking. In order to resolve the problem of interruption during hearing, it is very much important to implement number of strategies that are elaborated below: Beware of interruption: It is stated by Galvin et al., (2015) that one needs to remain ware of interruption while discussing important topic with others. One needs to concentrate on the discussion by maintain an eye contact with the person with whom he is talking so that the chances of interruption gets lowered. Listen actively: It is very much necessary to listen actively to others while talking so that the chance of interruption or distraction gets reduced (Ghaferi and Dimick, 2015). While communicating with others it is very much necessary that people must remain aware about listening and for this it is quite necessary to get involved with as well as react with other persons statement which will be helpful in strengthening your understanding for making a better impression. Avoid negative questions: It is opined by Goetsch and Davis (2014) that asking a negative question between communications generally creates confusion so it is quite necessary to phrase the question positively that an individual wants to ask. Negative questions in the middle of discussion must be avoided so that the person who is hearing will get clearer idea of the communication. Be sensitive to technical knowledge: It is very much necessary to remain sensitive towards technical questions. If an individual is utilizing acronym then it is very much necessary to know the meaning of acronym before using it as same acronym have different meaning in context to IT (Hemsley Balandin, 2014). The conflict in views that arises due to interruption must be resolved and there are number of techniques that need to be adopted in order to resolve conflicts. The techniques are as follows: Identification of problem: Proper understanding must be made in order to understand both sides of the problem. The main goal of the initial stage is to identify the message that a person wants to convey and the message which is required by the other person (Jack Schyns, 2015). It is identified that it is quite important to listen actively in order to avoid blame. Come up with different possible solution: After identifying the problem it is quite necessary to list different ideas for solving the problem regardless of their feasibility. In this phase it is quite necessary to aim towards quantity irrespective of quality. Evaluate the alternate solutions: It is necessary to go through various lists of alternative solutions in order to analyze their pros as well as cons until the best solution for resolving conflict is identified (Larson et al., 2014). It is very much necessary for each person to be honest. Decide the best solution: After the evaluation of best solution, it is necessary to decide the best solution that seems quite acceptable. As long as the solution seems fair, there is a reason of mutual commitment for working with the decisions in order to resolve the conflict (Lauring Klitmller, 2015). Implement the solution: It is necessary to agree on the details in order to implement the solution effectively which help in resolving conflicts. Action plan The main objective of the action plan is to analyze various diagnostic tools which are related with communication style. The action plan generally includes development of various types of study materials, collection of materials for literature survey and collection of different secondary data from literature sources. The detailed action plan for the project as per the expected schedule is generally reflected with the help of the table below: References Bahadori, M., Shiri, A., Mahdizade, H. (2015). Ranking Feedback and Disclosure Mechanisms based on Johari Window Model in order to Enhance Organizational Communications. Berland, A., Berland, A. (2017). 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